Terms And Conditions

1.0 Enrolment:

1.1 You must read, understand & agree to the Terms and Conditions below. It is a condition of enrolment on Challenger Sports courses that you accept and agree to these Terms and Conditions. If you do not understand, accept or agree to any part of these Terms and Conditions, you should not enrol on our courses.

1.2 The conditions below set out the Terms and Conditions of the relationship between you, the student, and us, Challenger Sports.

1.3 Parents of students who are under 18 must also sign the “Parental Consent Form” which can be found at:

1.4 The Terms and Conditions below apply to the Liverpool FC camps and associated programmes operated by Challenger Sports. Our company registration information is:

Challenger Sports

Unit 12 Enterprise Court

Rankine Road

Basingstoke

Hampshire

RG24 8GS

Company No. 8339348

2.0 Payment

2.1 You must include your Student ID number which is on your offer letter, as a reference in ANY payment processed. It will help us with automatic payment allocation.

2.2 To book a place on a course, payment of full fees are required before you start the course. You cannot start your course until you pay the course fees in full. All fees are payable in GBP (£). If you are making a payment in another currency, it is your responsibility to ensure that the actual payment received by us is the correct amount in GBP, after all currency exchange and bank fees have been deducted.

2.3 Enrolment Letters will only be issued once we receive the full course fees for your camp programme.

2.4 If you pay by bank transfer, it can take up to 5 working days for payment to reach us. You must send proof of payment and use your student ID number as a reference.

2.5 We are not responsible for any international bank transfer charges/or bank payment card/cheques. You will need to settle any balances incurred due to an international bank transfer as soon as you start your course.

2.6 If you pay by cheque then it should be sent from a UK bank account and be made payable to the bank account stated on your invoice(s). You must ensure that you write your unique Student ID number on the back of the cheque. We reserve the right to charge £25 for returned cheques.

2.7 LATE PAYMENTS: We reserve the right to charge interest at 10% per year on late payments up until the date payment is made.

3.0 Cancellation, Refunds & Deferrals

3.1 Once the course commencement date passes, no refunds are permissible.

3.2 All refund applications must be made at least 15 days before the course start date via the following email address: info@liverpoolfccamps.com

3.3 If you wish to cancel your course by written notification after 14 days after purchase but 15 days or more prior to the course commencement date, we will provide you with a refund of 50% of the full course fees after deducting GBP 150 (Refund Administration Fee)

3.4 Subject to Clause 3.3, where you cancel your course by written notification after 14 days and less than 15 days prior to the course commencement date, we will provide you with no refund.

3.5 In the circumstances where notification under Clause 3.2 will be impossible, an application by you forms a waiver of your rights under this section. It is your responsibility to satisfy yourself that you can comply with the notification guidelines prior to making an application.

3.6 Any refunds can only be made to the original payer (the person who made the payment to Challenger Sports) using the original method of payment (e.g., bank transfer, credit card). If you paid by card, you must give us the same card details as the card used to pay in order for the refund to be processed.

4.0 VISA Refusals

4.1 If your VISA application is refused we will refund your fees, with the exception of instances outlined in 4.2. You must comply with our notification guidelines set out in Clause 3 and apply for a refund before the start date of the course.

4.2 If your visa application is refused due to reasons for which you are accountable, including but not limited to the following:

The visa application or any documents attached to it were fraudulent;

You did not provide the necessary documents, or the documents were inadequate;

You did not demonstrate adequate financial support (maintenance);

You applied for your visa too late;

Challenger Sports accepts no responsibility to refund.

4.3 Subject to Clause 3, if your refund application under clause 4.1 is approved, you will receive a full refund of course fees., (minus any courier fees), if the following documents are provided:

(1) A copy of your VISA refusal letter (APP200);

(2) A copy of your passport showing both a photograph and signature;

(3) If someone other than you paid the course fees, you must provide an original letter, written by you, which authorises Challenger Sports to refund the money to the person who paid the fees.

5.0 After arrival

5.1 It is a condition of your enrolment that you provide a photocopy of your photo ID (a Passport or ID card), a copy of your VISA and a copy of your parental and medical consent form when you arrive to register. If you do not provide us copies of these documents on enrolment, we reserve the right to cancel your registration and will not give you a refund. You are also required to provide us with copies of any new passport/visa documents you receive during your course. All information will be stored in accordance with the Data Protection Act. (http://www.legislation.gov.uk/ukpga/1998/29).

6.0 Scheduling

6.1 Challenger Sports will make all reasonable efforts to provide you with the course you booked. In exceptional circumstances we reserve the right to change classrooms, teachers, location and daily schedules.

6.2 Challenger Sports has the right to close classes and courses that have very few students and offer alternative courses/schedules to a similar specification. Only when we cannot offer alternative courses/schedules to the same specification may you receive a refund for any unused fees.

6.3 We will always publicise changes and reserve the right to change published course and accommodation information, including fees (but not exceeding 10% per academic year)

7.0 Conduct and Behaviour:

7.1 You are expected to conduct yourself, at all times, in a manner which demonstrates respect for Challenger Sports and its staff, fellow students, members of the public and Challenger Sports Property. Breaches of the student code of conduct may constitute gross misconduct.

7.2 We have the right to expel you without refund if you materially or repeatedly breach The Student Code of Conduct. Our decision is final.

www.liverpoolfccamps.com/support/studentconductform2018.docx

7.3 By agreeing to these Terms and Conditions, you permit us to use, for marketing purposes, any images or video footage taken of you on our courses. If you do not agree to this please inform us via e-mail to: info@liverpoolfccamps.com , including your name, nationality, date of birth and student ID number with the following subject “Marketing Opt Out”.

8.0 Limitation of liability

8.1 Force Majeure: Challenger Sports, and its representatives, are not liable in cases where Challenger Sports is unable to fulfil any services to which they are contractually bound because of strikes, or other reasons that are beyond their reasonable control such as an act of God, terrorism or war.

8.2 Students’ attention is particularly drawn to the following clause: The liability of Challenger Sports (and their Group, Associated and/or Affiliated companies) for losses arising from negligence (except in the case of liability for death or personal injury), breach of contract, or otherwise, will be limited to the full amounts paid by the relevant student for the course. Except in the case of liability for death and personal injury, such companies will have NO LIABILITY FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWEVER ARISING.

8.3 Challenger Sports does not accept any responsibility for students’ personal property; students should take out appropriate insurance. If you lose or damage any personal property during any social activity organised by Challenger Sports or booked through Challenger Sports, it is your own responsibility. Challenger Sports is not responsible for any direct, indirect, or consequential loss or damage to property incurred by any student or prospective student.

8.4 Students coming to the UK from outside the EU are very strongly advised to obtain medical insurance. The UK National Health Service is not free for most students outside the EU.

8.5 You must tell Challenger Sports on your application form about any mental or physical illness, allergy, disability or condition that may affect your ability to complete the course, or that may affect any other student, member of staff or host family. Such information will be treated in the strictest confidence.

9.0 Queries and Complaints

9.1 Challenger Sports ability to improve your experience and rectify any problems you have is limited unless you tell us immediately about any problems so we can help. Accordingly Challenger Sports reserves the right not to accept retrospective complaints or queries. During your course you can email info@liverpoolfccamps.com with any complaints or queries.

10.0 Other:

10.1 The minimum age of students at the Liverpool FC Residential Programmes is 12 years old (and 10 years old for Team Tours)

10.2 The maximum age of the students at the Liverpool FC Residential Programmes is 17 years old at the date of their departure

10.3 Course discounts are valid from the dates advertised. Discounts cannot be applied retrospectively to bookings.

11.0 Excursions:

11.1 To the extent permitted by law, we, other members of our group of companies and associated parties exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

12.0 Governing Law:

12.1 These Terms and Conditions are governed by English law and shall be subject to the exclusive jurisdiction of the English courts.

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